ReliabilityOne®: Get Certified

The ReliabilityOne® community is a unique forum for utility leaders to openly share best practices and methods to overcome challenges allowing for real progress in their organizations. Our ReliabilityOne® Program, now 22 years running, goes beyond standard industry reliability statistics and takes into consideration customer experiences and resiliency performances. ReliabilityOne® continues to help participants lead the industry for reliability improvement best practices. Our 2014 participants have achieved an ~1% annual improvement in outage frequency since then, while the industry as a whole’s performance has worsened by ~0.5% annually.

Certification brings a wealth of knowledge we have collected since analyzing electric utility performance since 1987, as well as access to our annual conference focusing on innovations, resiliency, and reliability performance. This year’s conference topic will focus around the intersection of decarbonization of the transportation, utility resiliency, reliability, and overall sustainability.